• Download the app from the Play Store or App Store. Open the app, click on Sign Up, and fill in the required details. After successfully signing up, log in using your phone number to start using PickPort services."

• Open the app and select your vehicle. Enter the pickup and drop-off locations, provide the receiver’s details, and choose the material category. Follow the prompts to confirm your order and Choose your payment methode. Once your order is successfully placed, our driver partner will receive the request and deliver the item to the specified location."

• The platform typically allows you to send a variety of items such as packages, documents, Machinery,Spare Parts,House hold iteams, automoble iteams, Electrical and Electronics iteams Agriculture equipments, Cloths, Sports Iteams, Gifts, and groceries and many more. However, prohibited items (e.g., hazardous materials, illegal substances) may not be accepted. Check the app’s terms for restrictions.

After placing an order, you can track your delivery in real time using the app’s GPS tracking feature. You’ll see the driver’s current location and estimated time of arrival.

• Delivery times may vary based on the service selected, the distance between pickup and drop-off locations, as well as traffic and weather conditions. Our platform is specifically designed for intracity and same-day deliveries, ensuring timely and efficient service.

• If your delivery is delayed, check the tracking information for real-time updates. You can also contact the driver or customer support for further information.

• Yes, our platforms allow you to schedule deliveries in advance by selecting a future pickup and delivery time when placing your order.

• You’ll receive a notification when your delivery has been completed. You can also confirm the status in the app.

• Delivery costs vary based on the size and weight of the item, the distance between pickup and drop-off points, and any additional services like express delivery. The price will be displayed before you confirm your order.

• You can cancel your order before the driver picks up your item. However, some platforms may charge a cancellation fee if the driver is already on the way or if the order is canceled after a certain time.

• You can contact the driver directly through the app to provide more specific directions or clarify your location.

• our platforms accept credit cards, debit cards, UPI and PickPort wallets. cash on delivery.

• Once an order is placed, you may not be able to change the delivery address through the app. However, contacting customer support may help resolve such requests.

• The app provides a feature to contact the driver directly via call(Driver partner detail session) after your delivery has been assigned to them.

• Yes, most platforms have weight and size limits for deliveries. Check the app for specific restrictions based on the type of delivery service you choose.

• If you experience any problems, you can contact customer support via  help section. Support may be available via phone, or email depending on the platform.